General Conditions of Sale (GCS)
1. Preamble
These General Terms and Conditions of Sale (GTC) govern the relations between the company Meta Vitrine, hereinafter referred to as "the Seller", and any natural or legal person, hereinafter referred to as "the Customer", wishing to make a purchase on the site meta-vitrine.fr or via any other sales channel.
2. Acceptance of the conditions
Any order placed with Meta Vitrine implies unreserved acceptance of these General Terms and Conditions by the Customer.
3. Products
The products offered for sale are described and presented with the greatest possible accuracy. However, the photographs, texts and characteristics of the products have no contractual value.
4. Price
Prices are indicated in euros (€), all taxes included (TTC). Meta Vitrine reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the rates in effect at the time the order is validated by the Customer.
5. Order
The order is considered valid once full payment has been received. Meta Vitrine reserves the right to cancel or refuse any order from a Customer with whom there is a payment dispute.
6. Payment
Payment for orders is made by credit card, bank transfer or any other means of payment indicated when ordering. The order will be processed once payment has been validated.
7. Delivery
The products are delivered to the address indicated by the Customer when ordering. Delivery times are given for information purposes only and do not constitute a firm commitment on the part of Meta Vitrine. Any delays cannot give rise to compensation.
8. Right of withdrawal
In accordance with current legislation, the Customer has a period of 14 days from receipt of his order to exercise his right of withdrawal without having to provide reasons. Returned products must be in their original condition and complete. Return costs are the responsibility of the Customer.
9. Warranty
The products benefit from the legal guarantee of conformity and the guarantee against hidden defects. In the event of non-conformity or defect, the Customer may request the repair, replacement or refund of the product concerned.
10. Liability
Meta Vitrine cannot be held responsible for damages resulting from improper use of the products sold. The Seller's liability is limited to the amount of the order.
11. Personal data
The personal data collected is necessary for processing orders and is intended for internal use. In accordance with current regulations, the Customer has the right to access, modify and delete their personal data.
12. Intellectual property
All elements of the meta-vitrine.fr site are the exclusive intellectual property of Meta Vitrine. Any partial or total reproduction is prohibited without prior authorization.
13. Disputes
In the event of a dispute, an amicable solution will be sought before any legal action. These General Terms and Conditions are subject to French law. Any dispute will be under the exclusive jurisdiction of the French courts.
14. Disputes
14.1. In accordance with Articles L. 616-1 et seq. and R. 156-1 of the Consumer Code, the CUSTOMER has the right to contact, free of charge, within the time limits, conditions and procedures determined by the aforementioned texts, the mediation association of which the SERVICE PROVIDER is a member and whose contact details are as follows:
CM2C49 rue de Ponthieu, 75008 Paris
Email: cm2c@cm2c.net
Phone: 01.89.47.00.14
14.2 The CUSTOMER is informed that the mediator may only be contacted after having first attempted to resolve the dispute directly with the SERVICE PROVIDER by means of a written complaint.
15. Modification of the T&Cs Meta Vitrine reserves the right to modify these T&Cs at any time. The applicable T&Cs are those in effect at the time of the order.
16. Contact
For any questions relating to these T&Cs, you can contact Meta Vitrine at the following address: metavitrine@gmail.com
Last updated on: 01/09/2024